Privacy Policy

Last Updated: Feb 2025

Thank you for visiting [Your Website Name] (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how Sumitomo Electric Wiring Systems (Europe) Ltd (“Company”, “we”, “our”, or “us”) collects, uses, discloses, and protects your information when you visit our website https://www.sews-e.com (the “Site”) and use our services.

Please read this privacy policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not access or use our Site.

1. Information We Collect

We may collect and process different types of information about you in connection with your use of our Site. This includes:

a. Personal Information You Provide Directly

  • Contact Information: Such as your name, email address, postal address, and telephone number if you choose to contact us or subscribe to our newsletter.
  • Account Information: If you register for an account, we may collect a username, password, and other relevant details.
  • Correspondence: Any other information you voluntarily provide to us through contact forms, surveys, or other communications.

b. Automatically Collected Information

  • Usage Data: We collect information on how you access and interact with our Site, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, analyze trends, administer the website, track users’ movements around the site, and gather demographic information.

c. Information from Third Parties

  • We may receive information about you from third-party services (such as social media platforms) when you use those services to access our Site.

2. How We Use Your Information

We use the collected information for various purposes, including to:

  • Provide and Improve our Services: Operate and maintain our Site, deliver customer support, and improve our offerings.
  • Personalize Your Experience: Customize content and advertising based on your interests and interactions.
  • Communication: Send you updates, newsletters, marketing materials, and other information that may be of interest to you.
  • Security and Compliance: Monitor and analyze usage and trends to protect against unauthorized access, fraudulent activities, and to ensure compliance with legal obligations.

3. Legal Basis for Processing Personal Information

If you are located in the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the information concerned and the context in which we collect it. This may include:

  • Consent: Where you have provided your consent for a specific processing purpose.
  • Contractual Necessity: Where processing is necessary for the performance of a contract with you.
  • Legal Obligation: Where processing is required to comply with applicable law.
  • Legitimate Interests: Where processing is necessary for our legitimate interests, provided that your rights do not override these interests.

4. How We Share Your Information

We may share your information with third parties under the following circumstances:

  • Service Providers: We engage trusted third-party companies and individuals to perform functions on our behalf (e.g., website hosting, data analysis, email delivery, and payment processing). These third parties are obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by public authorities (e.g., a court or government agency).
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred.
  • Other Disclosures: With your consent or at your direction.

5. Cookies and Other Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our Site. Cookies are small data files stored on your device. You can control the use of cookies at the individual browser level. However, if you choose to disable cookies, it may limit your use of certain features or functions on our Site.

For more information on how we use cookies, please refer to our [Cookie Policy] (if applicable).

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. While we strive to protect your personal data, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our policies. The criteria used to determine our retention periods include the nature of the data, the purposes for which it is processed, and any legal or regulatory requirements.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: The right to request access to the personal information we hold about you.
  • Correction: The right to request correction of any inaccurate or incomplete information.
  • Deletion: The right to request the deletion of your personal information under certain conditions.
  • Restriction: The right to request restrictions on how we process your personal information.
  • Portability: The right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Objection: The right to object to the processing of your personal information where we are relying on a legitimate interest.
  • Withdrawal of Consent: If processing is based on consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable data protection laws.

9. International Transfers

Your information may be transferred to and maintained on servers located outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We take appropriate steps to ensure that your information receives an adequate level of protection in accordance with this Privacy Policy.

10. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Sumitomo Electric Wiring Systems (Europe) Ltd
Website: https://www.sews-e.com
Phone: +44 (0)1782 664700

By using our Site, you consent to the collection and use of your information as described in this Privacy Policy.